Meet Our Staff
I have been with Napleton Rockford/Loves Park locations approaching 9 years and have been in the automobile business more than 19 years. Superior client relations, while establishing client retention through employee satisfaction, is my targeted daily focus. Please contact me with any questions and allow me to provide you the benefits of the Napleton Advantage. Thank you for your interest in our dealership!
Audi Sales Manager
Audi Brand Specialist: Troy Vail has been with Napleton Auto Werks since July of 2000. Previously, Troy worked in the high end audio/video business for over 15 years. Troy is Napleton's technology buff. He chose a career with Napleton Auto Werks because of his love for the advanced car technologies that our European car lines offer. Troy has been an Audi Brand Specialist for over eleven years. Troy constantly receives many of our highest customer satisfaction surveys. He is very helpful and low pressure and will help the customer find the correct car that meets their specific needs. Troy is an avid wrist watch collector. When Troy is not at work, he enjoys surfing the many wrist watch forums, listening to music and spending his time with his wife of 19+ years. email@example.com
Porsche Certified Sales Ambassador
Braxton has been with the Napleton Group for over two years. He's certified in Porsche Sales. When not working he enjoys traveling and spending time with his family and friends. He also enjoys building performance cars.
Jennifer is part of our support department here at Napleton Auto Werks for Service and Internet Sales. She is always willing to assist you with your automotive needs. When not working hard she enjoys shopping and spending time with her family and friends.
Chad, a Rockford native, has been in the automotive industry working all areas of the parts department for over 25 years. He has served as the Parts Director for both the Rockford and Loves Park Napleton locations for the past 8 years. Chad is certified in all of the dealership auto products. He is Master certified in Mercedes Benz and Honda and has received Top Honors with GM. Chad also functions as the in-house computer systems specialist. Chad and his wife of 21 years have 4 great children; 2 sons and 2 daughters. Many of his nights and weekends are spent supporting his family with their athletic and scholastic endeavors. Florida is a favorite vacation destination for Chad and his family.
I am the Office Manager for the Loves Park and Rockford locations. I have been the Office Manager for the Napleton's for 15 years and been in the automotive industry for 35 years. I started in the office as a part-time clerical employee and worked my way up through the office into management. I enjoy being an office manager and my goal is to have a friendly and efficient office. The majority of my staff at both locations have been with the Napleton's for 10 years. My husband, Doug, and I have 3 children Melissa, Jessica and Erik, son-in-law James and grandson, Lane. We spend time together boating, snowmobiling, outdoor sports, gardening and traveling when we can. I would like to thank all our customers for your support.