Meet our Service Department Staff

Chad HauserService and Parts Director

Chad, a Rockford native, has been in the automotive industry working all areas of the parts department for over 25 years. He has served as the Parts Director for both the Rockford and Loves Park Napleton locations for the past 8 years. Chad is certified in all of the dealership auto products. He is Master certified in Mercedes Benz and Honda and has received Top Honors with GM. Chad also functions as the in-house computer systems specialist. Chad and his wife of 21 years have 4 great children; 2 sons and 2 daughters. Many of his nights and weekends are spent supporting his family with their athletic and scholastic endeavors. Florida is a favorite vacation destination for Chad and his family.
Greg LangleyService Advisor


Service Department

Service Department Staff

Time for your next scheduled maintenance? Problem with your vehicle? Schedule an appointment with our service department by clicking the button below. We will confirm your appointment with you within 12 hours of receiving your request.

Schedule Service Appointment


Why Us?

  1. Our well trained service and parts staff are here to provide you with the highest levels of customer satisfaction
  2. Convenient service and parts department hours
  3. Huge stock of manufacturer and other top-quality brand parts
  4. Factory-trained and certified technicians know your car inside and out, so you can be at ease with your vehicle repairs
  5. Convenient location to your work or home
  6. Transportation arrangements available or enjoy our spacious customer lounge while waiting for your service to be completed
  7. Full line of accessories available

Get Started Now!

Request Service Appointment
Request to schedule an appointment online for your next checkup.
Ask a Tech
Let our experts diagnose your vehicle's problem!
Vehicle Recall Request
Check for important safety hazards on your vehicle.

Service Hours

Monday: 7:00 am - 6:00 pm
Tuesday: 7:00 am - 6:00 pm
Wednesday: 7:00 am - 6:00 pm
Thursday: 7:00 am - 6:00 pm
Friday: 7:00 am - 6:00 pm
Saturday: 8:00 am - 4:00 pm
Sunday: Closed

Our Location

Get Directions
Napleton Autowerks Rockford 505 N. Perryville Road Rockford, IL 61107 Get Directions


Napleton Porsche has a state-of-the-art service center in Chicago, Illinois with the latest tools and technologies to repair your vehicle. Our service department is staffed with highly trained auto technicians who will properly identify and repair your vehicle's problem. To schedule a Porsche car repair in the Chicago area, please complete our online service appointment form and we will get you into our facility as soon as possible. Whether you need a tune up or major repair, you can trust the quality of service you'll receive at the Napleton Porsche car repair center.

When you visit our Porsche service repair facility in Chicago, Illinois be sure to check out our other automotive services. We have a fully-stocked inventory of new Porsches, and used cars, with some of the area's most competitive prices. The Napleton Porsche finance department will get you approved for a low interest car loan in minutes. Visit us today and take care of all of your auto needs.

We are committed to fix your vehicle right the first time. When servicing a vehicle, there's no greater resource than the knowledge of the people who designed, engineered and built it. Napleton Porsche's factory trained technicians know how to get the most out of your vehicle's performance. We are the only ones around who have the tools built specifically for your vehicle and access to the most up-to-date technical service bulletins directly from the factory and every service we perform comes with a competitive price.

At Napleton Porsche we are required by the manufacturer to maintain Factory-Trained Technicians who know the product better than any quick-service operation. The factory issues bulletins to dealers concerning product updates and/or modifications that can benefit you. Our service advisors access our computer every time you come in for service to assure that all the latest modifications and engineering changes are available to you at no charge. Today vehicles are expensive and technically very sophisticated. Our Chicagoland Porsche staff is your best choice to maintain your vehicle.