Porsche Brand Ambassador Sales/ Porsche Sales Manager 

Troy Vail
Porsche Sales Manager / Porsche Brand Ambassador
815.398.0505, Direct. 815.670.0934

Troy has been with the Napleton Group for over 20 years. Troy has a unique position. Not only is he our number one salesperson. He is also our Porsche sales manager. Troy is our technology buff. He chose a career with Napleton Auto Werks because of his love for Porsche automobiles and driving. Troy consistently receives the nation's highest Porsche client satisfaction surveys. He is very helpful, low pressure, knowledgeable, and will help his clients find the vehicle that meets their specific needs. Troy is Certified as a Porsche Brand Ambassador, Porsche Master Sales Manager and Porsche Finance Ambassador. When Troy is not at work, he enjoys relaxing and traveling with his wife. He also loves his two dogs, and listening to music. His favorite place to travel to is Germany. He has taken part in the Porsche European Delivery program. Toured the Stuttgart factory and museum along with other German automobile manufacturer's facilities.




General Sales Manager

Scott Nicoll
General Sales Manager
815.398.0505 Ext. 119

 Scott is the car guy of car guys. His knowledge of automobiles is extensive. Scott oversees operations here at Napleton Porsche. Scott's hobbies are watching baseball and skiing and he loves to spend quality time with his family and friends. Feel free to contact Mr. Nicoll for any questions or concerns.

Service Manager

Gary Heckman
Service Manager
 
815..398.0505

Gary has been in the automotive industry for 28 years (24 with the Napleton family). He currently oversees all operations for service pertaining to our Porsche, Subaru, and Cadillac brands. Gary has been married to Robin for 25 years and they have been blessed with 5 children (3 girls and 2 boys). He enjoys relaxing in his pool during the summer, and is a passionate Atlanta Braves and Minnesota Vikings fan (please don't hold that against him - he really is a good guy). His desire is to have a staff that works together with one goal in mind: To provide you with a service experience that exceeds your expectations from beginning to end. 

Porsche Service Advisor

Ryan Fagerstrom
Porsche Service Advisor

Ryan is back with us. Ryan consistently receives the highest praise from his customers for excellence in handling the service of their Porsche's. Ryan also has the most expensive mini fan on his desk. .

Porsche Certified Silver Technician

Sergio Reyes 
Porsche Certified Silver Technician

Sergio is a purist Porsche Silver Certified Mechanic.  Set up your service appointment with us and get your Porsche fixed right the first time.


Porsche Parts Manager

Shawn Shuga
Porsche Parts Manager

 

Shawn has been in the automotive industry for 20 years. Star Wars Legos and golfing keep Shawn busy on his days off.  free time.